Privacy Policy & Protection of Personal Information
Your privacy matters.
Protecting the confidentiality of your personal information is a fundamental part of the care we provide. This page explains how your information is collected, used, and protected in accordance with Quebec's Law 25 and the ethical standards of the Order of Psychologists of Quebec.
This Privacy Policy may be updated periodically to reflect changes to the applicable laws or to our personal information practices.
Last updated: July 25, 2026
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We collect only the information necessary to provide psychological services and manage your care. This may include your name, contact information, date of birth, appointment history, payment information, and information relevant to your therapy.
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Your information is used to provide psychological services, schedule appointments, maintain clinical records, communicate with you, process payments, and meet legal, ethical, and professional obligations. Your personal information is never sold and is only shared with your consent or when required by law.
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Protecting your privacy is a fundamental part of the care we provide. We use secure electronic systems and appropriate safeguards to protect your personal information from unauthorized access, loss, or disclosure. Although no electronic system can be completely secure, we regularly maintain appropriate security measures to protect your information.
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Access to your personal information is limited to those who require it to provide psychological services or support the operation of the practice. This may include your psychologist, authorized administrative staff involved in scheduling and billing, and trusted third party service providers who assist in the secure delivery of services, such as appointment scheduling, clinical record management, payment processing, and telehealth. All individuals and service providers with access to personal information are expected to maintain its confidentiality and protect it in accordance with applicable privacy requirements.
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You have the right to request access to your clinical record. In such instances, your psychologist will evaluate which information can be disclosed in accordance with applicable professional standards and legal requirements.
If you wish to authorize the disclosure of your personal information to another healthcare provider for the purpose of coordinating your care, this may occur only with your informed written consent.
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In accordance with the requirements of the Ordre des psychologues du Québec (OPQ), client records are retained for a minimum of five years following the last professional service provided. Once the applicable retention period has expired, records may be securely destroyed in a manner that protects the confidentiality of your personal information.
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If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Daniela Beer-Becker, M.A., Psychologist
Person Responsible for the Protection of Personal InformationEmail: info@beerbeckerpsychology.ca