Privacy Policy & Protection of Personal Information
Your privacy matters.
Protecting the confidentiality of your personal information is a fundamental part of the care we provide. This page explains how your information is collected, used, and protected in accordance with Quebec's Law 25 and the ethical standards of the Order of Psychologists of Quebec.
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We collect only the information necessary to provide psychological services and manage your care. This may include your name, contact information, date of birth, appointment history, payment information, and information relevant to your therapy.
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Your information is used to provide psychological services, schedule appointments, maintain clinical records, communicate with you, process payments, and meet legal, ethical, and professional obligations. Your personal information is never sold and is only shared with your consent or when required by law.
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Protecting your privacy is a fundamental part of the care we provide. We use secure electronic systems and appropriate safeguards to protect your personal information from unauthorized access, loss, or disclosure. Although no electronic system can be completely secure, we continuously strive to maintain appropriate security measures to protect your information.
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Access to your personal information is limited to those who require it to provide care or support the operation of the practice. This may include your psychologist, authorized administrative staff involved in scheduling and billing, and trusted service providers such as Cliniko, which states that it uses secure systems to manage appointments, clinical records, and telehealth services.
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You have the right to request access to your personal information, ask that inaccurate information be corrected, and inquire about how your information is collected, used, or disclosed. Requests are handled in accordance with applicable privacy legislation and professional obligations.
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In accordance with the standards of the Order of Psychologists of Quebec (OPQ), we securely retain client records for a minimum of five years following the last professional service provided. Once this retention period has ended, records may be securely destroyed in a manner that protects the confidentiality of your personal information.
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If you have questions about this Privacy Policy or the handling of your personal information, please contact:
Daniela Beer-Becker, M.A., Psychologist
Person Responsible for the Protection of Personal InformationEmail: info@beerbeckerpsychology.ca